Key Responsibilities :
- Collaborate with stakeholders to gather and analyze business requirements for IAM and certificate management / PKI projects.
- Prepare and maintain detailed documentation including functional requirements, process flows, use cases, and user stories.
- Facilitate requirement clarification sessions, manage stakeholder expectations, and resolve issues.
- Liaise with MSPs, solution architects, Azure teams, security teams, Okta, and development teams to translate business needs into technical specifications.
- Support solution design and development; ensure alignment with documented requirements.
- Conduct and support user acceptance testing (UAT).
- Provide post-implementation support to stakeholders.
- Track and report project status, risks, and issues; recommend mitigation strategies.
- Contribute to the implementation of Zero Trust framework, group policies, authentication, and authorization models.
- Stay updated on industry IAM best practices and trends.
Requirements :
7–10 years of experience in the IT industry with a strong background in product / business analysis.Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.Experience with C#, .NET, and Microsoft technologies.Proven experience as a Business Analyst in IAM-related projects.Hands-on experience with PKI, certificate management tools (e.g., Venafi).Familiarity with IAM platforms such as SailPoint, Saviynt, Okta, and associated modules.Expertise in Active Directory (On-Prem & Azure AD), Entra ID, MFA, federation, and conditional access policies.Strong understanding of identity lifecycle, authentication, and access control principles.Experience with Agile and Waterfall methodologies.Excellent analytical and problem-solving skills.Strong communication, documentation, and interpersonal abilities.Experience with business process modeling tools.SQL and data visualization tool knowledge is a plus.Skills Required
certificate management , Product Management, Cloud, Iam, Azure, Sql