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Senior Business System Analyst (Coupa)

ConfidentialBengaluru / Bangalore

18 days ago

Job description

About You - experience, education, skills, and accomplishments

Minimum 5 years of Coupa and / or relevant ERP experience like Oracle EBS or NetSuite
Experience with procure-to-pay or source-to-pay lifecycle requirements and functions
Education : Bachelor s degree in Business Administration, Information Systems, Computer Science, Finance, or related field
Skills and Proficiencies :
Strong expertise in Coupa modules (Procure-to-Pay, Supplier Management, etc.)
Experience with Oracle EBS (especially in procurement and financial modules)
Ability to analyze business processes and recommend system improvements
Experience with Coupa Analytics, Oracle BI, SQL, or other reporting tools

It Would Be Great If You Also Had

System integration experience : Middleware solutions like Boomi, or Coupa API integrations

Experience leading system refreshes, upgrades, and / or implementations

Previous exposure to change management and user adoption strategies

Proficiency in SQL, reporting tools, and data analytics

Coupa Certified Professional or Oracle EBS Certification

What You Will Be Doing in This Role

Configure, customize, and maintain Coupa and Oracle EBS modules, workflows, roles, dashboards, and reports based on business needs

Manage user roles, permissions, and security settings to ensure proper access controls

Analyze, troubleshoot, and resolve technical issues related to Coupa system performance, integrations, and data processing

Work closely with Coupa Support and internal teams to resolve escalated tickets

Monitor and participate in system upgrades, patches and releases, assessing potential impacts and implementing necessary adjustments

Provide technical documentation and knowledge sharing for troubleshooting recurring issues

Understand functional business process flows within the systems

Work across platforms to understand the capabilities and boundaries of the systems to deliver business requirements

Gather business requirements with clear documentation and translate to development requirements to be completed by our development team.

Develop competency in navigating and understanding various online platform help documentation to solve business requirements leveraging delivered functionality instead of customization

Perform data validation and verification to support our QA team

Conduct user training and create documentation to support adoption of system features and best practices

Develop reports and dashboards in Coupa to provide actionable insights on spend, supplier performance, and financial reconciliation

Skills Required

Business Process, System Integration, Technical Documentation, Erp, Data Processing, Sql

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Senior System Analyst • Bengaluru / Bangalore