Key Account Lead

Key Account Management – Global Jewelry Brands

Key Account Lead

Role Overview :

As part of Key Account Management, you will be responsible for managing high-value international clients, optimizing sales strategy, and ensuring operational excellence. You will collaborate with cross-functional teams to align our service offerings with client objectives, drive revenue growth, and enhance customer experience.

Core Responsibilities :

• Customer Experience & Service Excellence : Ensure seamless execution of client projects, proactively resolving challenges.
• Account Growth & Strategy : Manage and assist the key accounts grow, ensuring a strong long-term partnership.
• Data-Driven Decision Making : Use analytics to drive insights and optimize pricing models.
• Cross-Functional Collaboration : Work with operations, logistics, and finance teams to streamline processes.
• Sustained Account Growth : Identify untapped opportunities with the Customers and develop strategies to help the account expand

Requirements

Preferred Experience :  5-7+ years in Sales / account management, ideally within luxury, Service, Hospitality industry