Company Description
NEC Software Solutions (India)
On 1st July 2021, Rave Technologies became NEC Software Solutions India. This change brought us under the global NEC Corporation brand. We are proud to be part of an organisation with 122 years of experience in evolution with technology and innovation.
We have more than 30 years of experience in providing end to end IT services across the globe and have earned a reputation for delighting our customers by consistently surpassing expectations and helping them deliver robust, market-ready software products that meet the highest standards of engineering and user experience. Supported by more than 1300 exceptionally talented manpower, we are a hub for offshore support and technology services.
We work with diverse industry verticals which include publishing, media, financial services, retail, healthcare and technology companies around the world. Our customers range from two-person startups to $bn listed companies.
For more information, visit at www.necsws.com / india.
About NEC Corporation
NEC Corporation is a Japanese multinational information technology and electronics company, headquartered in Tokyo, Japan. It is recognised as a 'Top 50 Innovative Company' globally and the NEC Group globally provides "Solutions for Society" that promote the safety, security, fairness and equality of society. Their main goal is to help create a safer society with their innovations in technologies.
NEC Corporation has established itself as a leader in the integration of IT and network technologies while promoting the brand statement of "Orchestrating a brighter world." NEC enables businesses and communities to adapt to rapid changes taking place in both society and the market as it provides for the social values of safety, security, fairness and efficiency to promote a more sustainable world where everyone has the chance to reach their full potential.
For more information, visit NEC at https : / / www.nec.com.
Job Description
- The individual will carry out recording of collections and credit management transactions and will serve as a primary point of contact. He / She should have end to end OTC knowledge including sales order, collection and billing
- Point of contact for resolving customer or stakeholders' queries.
- Strong knowledge of OTC operations
- Team handling experience
- Working knowledge of SAP Finance module
- Experience in shared services / customer facing environment
- Understanding of standard operating procedures
- Knowledge of system, applications, operating tools, metrics and excel
- Good communication skills, plus good verbal & written presentation skills
- Flexibility to work within a high growth, rapidly changing environment
- Ability to self-motivate and initiate change
- Ability to work with colleagues at all levels
Accounts Receivable Responsibilities :
Manage the full cycle from order entry to cash receipt, ensuring accuracy and efficiencyEnsure timely and accurate generation and delivery of customer invoicesSupervise the application of incoming payments to customer accountsOversee collection activities, follow up on overdue accounts, and reduce DSO (Days Sales Outstanding)Prepare and maintain reports on customer collection status and outstanding receivables. Support internal and external stakeholdersSend Collection reports on a timely basis to BUInvestigate and resolve billing disputes, short payments, and customer deductionsCoordinate with stakeholders to gather additional details with respect to collections or credit management transactionsUnderstanding of the Credit Management process and defining credit limits to new customersCreate collection entry in SAP post confirmation from stakeholdersRespond to queries in a timely and accurate mannerMaintain strong relationships with key customers to ensure satisfaction and timely paymentDTP-SOP's updating regularly basisAdhere to process defined Service Level Agreements (SLA) and Turn Around time (TAT)Perform collection and credit management tasks as per defined TATEnsure 100% accuracy rate in day-to-day activities to ensure SLAs are metPerform technical, commercial and administrative validation on a customer orderRecord daily volumes, rejections, exceptions, and quality-checks in timely mannerTrack key metrics such as aging reports, collection efficiency, and cash flow performanceIdentify inefficiencies and lead automationCoordinate with stakeholders to understand any discrepancies on order detailsShould have strong understanding on Team management.Ensure smooth execution of day-to-day tasks and Maintain adherence to process timelines and service levels.Key Skills :
Collections and Cash ApplicationSales order processing and Invoice CreationDebt Collection and Credit ManagementAccounts Receivable Ledger ManagementTeam LeadershipAdvanced Excel and Spreadsheet SkillsSAP ERP and Accounting Software ProficiencyQualifications
Education : Postgraduate (B. Com / Honors) or a bachelor's degree with relevant experience in OTC Operations.
Experience (years) : Graduate with 8 to 10 years of experience
Location : Mumbai (Airoli)
Working Hours : US hours
Show more
Show less
Skills Required
Team Leadership