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Customer Relationship Management Manager

Customer Relationship Management Manager

Votary Softech Solutions Pvt. Ltd.kochi, kerala, in
3 days ago
Job description

We’re seeking a Client Relationship Manager / Account Manager to build and nurture key client

relationships, manage accounts end-to-end, and identify opportunities for business growth across

our IT services portfolio.

Key Responsibilities

  • Manage strategic client relationships and ensure customer satisfaction.
  • Identify upselling and cross-selling opportunities.
  • Coordinate with technical and delivery teams for smooth project execution.
  • Handle account planning, revenue forecasts, and pipeline management.
  • Participate in proposals, RFPs, and negotiations.
  • Execute targeted sales campaigns and support client events.

Skills & Experience

  • 5-10 years in client relationship management, account management, or business development
  • in IT services.

  • Strong communication, negotiation, and stakeholder management skills.
  • Experience working with US or international markets preferred.
  • Proficiency in embedded systems and semiconductor technologies.
  • Proficiency in CRM tools and sales platforms (e.g., Zoho, Salesforce).
  • Create a job alert for this search

    Relationship Manager • kochi, kerala, in

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