Job Description : Revenue Operations
Overview :
eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 17,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.
Link : eClerx website
Candidate Profile :
The ideal candidate must possess the following APM :
Functional Expertise : The ability to apply in-depth functional knowledge of the process area to operational scenarios to provide effective solutions.
Problem-Solving Skills : The capacity to identify discrepancies and propose optimal solutions using a logical, systematic, and sequential methodology.
Leadership & Collaboration : The ability to effectively lead, control, and motivate groups toward company objectives while remaining open-minded to inputs and views from team members.
Proactive & Customer-Centric : A self-directed, proactive mindset, seizing every opportunity to meet internal and external customer needs. This includes effectively auditing processes, implementing best practices, and leveraging available frameworks and tools to achieve customer satisfaction.
Exceptional Communication : The ability to clearly and concisely articulate and convey goals and thoughts, both verbally and in writing, to clients, colleagues, subordinates, and supervisors.
eClerx Corporate Finance : Growth & Development
Working at eClerx offers unique opportunities for professional growth and visibility. You will gain exposure to a diverse, multi-national clientele, including many Fortune- 100 and Fortune- 500 companies. Our company culture is designed to give you responsibility before age, allowing you to accelerate your experience and fast-track your professional career.
Project Ownership & Domain Exposure : You will have the opportunity to take full ownership of your projects from start to finish. This will help you become a well-rounded professional while building deep subject matter expertise.
Learning & Development : We are committed to investing in our employees. You'll have access to extensive training and development programs, including accounts for LinkedIn Learning, Udemy, and
Edureka. We have been recognized for our holistic training practices, winning multiple awards for Excellence in Learning and Development.
Unmatched Exposure : Our employees interact daily with professionals from prestigious, global companies, which enriches their work experience and provides unparalleled learning opportunities.
About the Role :
Key Responsibilities :
Your responsibilities will include :
Process Improvement : Continuously review and enhance revenue processes, controls, and efficiencies to ensure compliance with company policies and accounting standards.
Data Management & Analysis :
Sales & Pipeline Management :
System & Data Governance :
Forecasting & Projections :
Inter-Departmental Collaboration :
Qualifications : Experience :
Skills :
Communication :
Leadership :
Knowledge :
(ref : iimjobs.com)
Operation Manager • Pune, India