Subject Matter Expert - MDM / MS Intune

Job Summary :

We are seeking a highly skilled Intune MDM Subject Matter Expert (SME) with deep expertise in managing Apple devices through Microsoft Intune. The ideal candidate will have hands-on experience with Apple Business Manager (ABM), deploying and maintaining Intune configuration profiles and compliance policies for macOS, iOS, and iPadOS, and a strong understanding of the nuances involved in setting up and sustaining a scalable Apple device management Responsibilities :

• Lead the design, deployment, and ongoing support of Apple device management using Microsoft Intune and Apple Business Manager.
• Develop and maintain Intune configuration profiles, compliance policies, and app deployments tailored to Apple platforms.
• Oversee device enrollment workflows (Automated Device Enrollment, supervised mode, etc.) using ABM and Intune.
• Troubleshoot and resolve complex issues related to Apple MDM policies and user experience.
• Provide subject matter expertise in best practices for security, identity management, and endpoint compliance on Apple platforms.
• Collaborate with InfoSec, support, and engineering teams to ensure a secure and user-friendly Apple ecosystem.
• Maintain clear and accurate documentation of systems, configurations, and processes.
• Monitor the health of the MDM environment and recommend optimizations or upgrades as Skills & Qualifications :
• Proven experience as an MDM Specialist / Endpoint Engineer with a strong focus on Apple device management.
• Deep familiarity with Apple Business Manager (ABM) and Apple School Manager (optional).
• Hands-on expertise with Microsoft Intune / Endpoint Manager for Apple devices.
• Experience with macOS, iOS / iPadOS policies, including device restrictions, app configurations, and compliance enforcement.
• Understanding of certificate-based authentication, SCEP, PKI, and integration with Azure AD.
• Knowledge of scripting (e.g., Shell or Python) and automation for macOS management is a plus.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication Certifications (Nice to Have) :
• Microsoft Certified : Modern Desktop Administrator Associate
• Apple Certified IT Professional (ACiT / ACSP)
• Microsoft 365 Certified : Endpoint Administrator Associate

(ref : hirist.tech)