Associate Customer Success Manager

Overview of the role :

Join us as an Associate Customer Success Manager and revolutionize the higher education sector! We are seeking passionate individuals who are dedicated to transforming student learning experiences and making a meaningful impact.

Experience : 2-6 Years

Location : Chennai

Key Responsibilities :

• Build and nurture strong relationships with college students, faculty, HOD, and management, ensuring their needs are met and exceeded.
• Analyze customer data to enhance experiences and drive business growth.
• Research and publish insightful white papers that contribute to industry knowledge.
• Develop training materials and conduct product demonstrations to empower clients.
• Develop and document high-level strategies for accomplishing specific project objectives.
• Evaluate and refine onboarding processes, communication infrastructures, and customer success initiatives.

Desired Candidate Profile :

Education Qualification :   B.Tech / M.Tech / BA / MA / MBA / BBA

Why Join Us?

Join us on our mission to transform Indian Engineering Colleges into vibrant AI-driven learning campuses. Become a member of our dynamic team, where innovation, collaboration, and a steadfast commitment to enhancing education are at the core of what we do. If you’re ready to make a meaningful difference, we want to connect with you!