Senior Manager - Customer Success

Key Roles and Responsibilities :

• Generate, qualify, and close opportunities through the full sales cycle
• Apply deep understanding to address complex and strategic technology needs of businesses
• Develop and maintain a quality pipeline of prospects
• Discover, develop, and manage relationships with prospective customers to sell services
• Understand customer pain points and identify solutions through strategic sessions
• Make data-driven business decisions
• Create and present proposals to stakeholders with strategic insights
• Retain customers through responsiveness and excellent support
• Meet and exceed assigned sales targets
• Leverage knowledge of technology operations, enterprise IT infrastructure, and networking technologies
• Ensure customer satisfaction and retention through consistent communication and problem-solving
• Drive demand generation via virtual meetings, emails, blogs, social media, and other digital channels

Requirements :

Skills Required

Consultative Selling, Saas Sales, Cloud Solutions, Iaas, Paas, Sales Strategy, B2b Sales, enterprise it infrastructure , CRM Tools