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Caller

Caller

ConfidentialBengaluru / Bangalore, India
30+ days ago
Job description

Experience : 6 months – 3 years

Industry Preference : Construction / Real Estate

Location : Ulall, Kengeri

Employment Type : Full-time

Job Description :

We are looking for a proactive and confident Telecaller to join our team. The ideal candidate should have prior experience in the construction or real estate industry , with strong communication and customer engagement skills. The role involves interacting with clients, explaining our services, and assisting the sales or project team in lead conversion.

Key Responsibilities :

  • Make outbound calls to potential clients and follow up on inquiries.
  • Explain company services such as construction, interior design, or renovation clearly and persuasively.
  • Maintain and update client databases and call records.
  • Generate leads and schedule appointments for the sales or site team.
  • Handle customer queries and ensure prompt responses.
  • Coordinate with internal teams for project or site-related updates.
  • Achieve weekly and monthly calling targets.
  • Provide regular feedback and reports to the management team.

Requirements :

  • 6 months to 3 years of telecalling or customer support experience.
  • Experience in the construction or real estate industry is an added advantage.
  • Excellent communication and interpersonal skills.
  • Basic computer knowledge (MS Office, CRM tools, etc.).
  • Ability to handle calls professionally and build rapport with clients.
  • Fluency in English, Kannada, and Hindi preferred.
  • Skills Required

    CRM Tools, Renovation, Telecalling, Customer Support, Ms Office

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