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Ar Caller

Ar Caller

ConfidentialChennai, Bengaluru / Bangalore
30+ days ago
Job description

Job Title : AR Caller (Accounts Receivable Caller)

Location : Chennai

Experience : 1–3 years in AR Calling

Qualification : Any Graduate

Key Responsibilities :

  • Make outbound calls to insurance companies in the US to resolve unpaid or denied claims.
  • Understand and analyze Explanation of Benefits (EOB), Claim Denials, and other payer communications.
  • Follow up with payers on outstanding claims in a timely and effective manner.
  • Take appropriate action based on the status of the claim (e.g., appeal, reprocess, rebill, escalate).
  • Document all call activities and update systems with relevant information.
  • Meet daily / weekly productivity and quality benchmarks.
  • Communicate effectively with internal teams (coding, billing) to resolve claim-related issues.

Requirements :

  • Good understanding of the US Healthcare RCM process, especially AR follow-up.
  • Knowledge of healthcare terminology, CPT / ICD codes, and common denial reasons.
  • Familiarity with insurance guidelines (Medicare, Medicaid, Commercial Payers).
  • Excellent verbal communication and listening skills (US Accent preferred).
  • Proficiency in MS Office and experience using medical billing software (e.g., EPIC, Athena, NextGen).
  • Willingness to work in night shifts (US time zones).
  • Regards,

    Kavya

    9342785373

    [HIDDEN TEXT]

    Skills Required

    Ar Caller, Ar Calling, DENIALS, Hospital Billing

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    Ar Caller • Chennai, Bengaluru / Bangalore

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