Service Delivery Assurance Head

About Trianz

Trianz is a leading-edge technology platforms and services company that accelerates digital transformations at Fortune 100 and emerging companies worldwide in data & analytics, digital experiences, cloud infrastructure, and security. The company has developed a disruptive “IP Led Transformations” vision, strategy, and business model over the past 3 years. Some of the company’s IP was recently acquired by AWS and its overall business model has taken off sharply in 2024.

Trianz is led by Sri Manchala, a former Special Forces officer from the Indian Army and author of Crossing the Digital Faultline , and a team of veterans from well-known firms such as McKinsey, Deloitte, HCL, KPMG, Wipro, Microsoft, Tata, AWS, GE, etc.

Trianz believes that companies around the world face three challenges in their digital transformation journeys - shrinking ‘time to transform’ due to competition & AI, lack of digital-ready talent, and uncertain economic conditions. To help clients leapfrog over these challenges, Trianz has built IP and platforms that have transformed adoption of the Cloud, Data, Analytics & Insights AI.

Specifically, Trianz platforms are changing the way companies approach transformations in various disciplines :

• Concierto : A fully automated platform to Migrate, Manage, and Maximize the multi & hybrid cloud. A zero code SaaS platform, Concierto allows teams to migrate to AWS, Azure and GCP; and manage them efficiently from a single pane of glass. Visit for more
• Avrio ‘Data to AI’ Platform : Built on the concept of ‘federated or distributed data’, Avrio revolutionizes how users access data anywhere in their company’s ecosystems; productizes data and makes it available in a Netflix like user experience while delivering BI and AI powered insights. Visit for more
• Pulse : Recognizing that workforces will be distributed, mobile, and fluid, Trianz has built a ‘future of work’ digital workplace platform called Pulse. Visit for more

Since the market launch of this strategy in mid-2023, Trianz has experienced enormous growth, success and recognition.

Some of Trianz built IP in data and analytics was acquired by Amazon. Since then, Trianz has been made an engineering partner of Amazon for building / supporting connected ecosystems across multiple AWS platforms

Most recently, Trianz and AWS have signed an SCA (Strategic Collaboration Agreement) to work on joint solutions for the cloud; AWS will buy Concierto licences in bulk for AWS partners to use for migrations, and recommend Concierto to their MSPs. Further, AWS Professional Services and Trianz have signed an agreement for joint solutioning and customer delivery. Read more here : Trianz enters into a Strategic Collaboration Agreement with AWS to Revolutionize Cloud Adoption and Management (yahoo.com)

Given all this, Trianz is experiencing a significant demand for its SW platforms and consequent growth. To support this growth, Trianz has recently raised private equity capital to scale the company over the next several years ( Trianz Announces Strategic Growth Capital Investment by Capital Square Partners (prnewswire.com ). It is now bolstering its senior and mid-level leadership with top talent across GTM, Engineering, Services, and Partnership organizations. We are seeking leaders driven by our purpose - to help customers accelerate digital transformations and build the next generation software and services organization.

As a Delivery Assurance Head , lead the transformation of how we deliver exceptional client outcomes. This leadership role combines visionary thinking with hands-on execution, driving a quality-first culture while ensuring delivery excellence across Trianz global services portfolio. You'll be the architect of our assurance strategy and the guardian of client success.

We're looking for a forward-thinking leader who thrives in dynamic environments and can translate quality frameworks into business outcome driven value. If you're passionate about building scalable systems that drive both client satisfaction and organizational growth, this role is for you.

What You'll Own

Strategic Vision & Culture Transformation

Delivery Excellence & Client Success

Risk Intelligence & Compliance

Innovation & Continuous Improvement

Leadership & Business Impact

Who You Are

Experience & Background

Education & Certifications

Core Competencies

What Makes You Exceptional