Salesforce Support - Incident Manager

Software, the fuel for mobility

​We bring bold digital visions to life. So we’re on the lookout for more curious and creative engineers who want to create change – one line of high-quality code at a time. Our transformation isn't for everyone, but if you're excited about solving the leading-edge technological challenges facing the auto industry, then let’s talk about your next move.

Let's introduce ourselves

As an Incident Manager, you will drive digital innovation by leading critical technology initiatives with global teams. You'll design and implement solutions that impact millions of users worldwide, supporting Volvo's vision for autonomous, electric, and connected vehicles.

What you'll do

Key Responsibilities

Technical Leadership & Development

• Lead the development and implementation of solutions leveraging Salesforce Platform Administration, Incident Management, and API / FTP integrations to support business objectives.
• Design, build, and maintain scalable Salesforce solutions that enable and enhance global operational efficiency.
• Collaborate closely with APEC stakeholders, including product management and engineering teams, to ensure alignment and successful delivery of Salesforce initiatives.

Cross-Functional Collaboration

Innovation & Continuous Improvement

What you'll bring

Required Qualifications

Professional Experience

Technical Skills

Essential Skills

Additional Requirements

Volvo Cars. For Life.

For nearly a century, Volvo Cars has empowered people to move freely in a personal, sustainable and safe way. Today, we are driving bold advancements in electrification, sustainability and automotive safety. To realise our ambitious vision, we are seeking innovative minds who are ready to tackle the challenges of tomorrow – today.

In our company, we believe extraordinary things are achieved by ordinary people with the drive to make a difference.