Production Support Engineer

Job Title : Production Support

Experience : 8-10Years

Notice period : Immediate joiner / 15days

Job description :

• Production monitoring and troubleshooting in on Prem ETL and AWS environment
• Working experience using ETL Datastage along with DB2
• Awareness to use tools such as Dynatrace, Appdynamics, Postman , AWS CICD
• Software code development experience in ETL batch processing and AWS cloud
• Software code management, repository updates and reuse
• Implementation and / or configuration, management, and maintenance of software
• Implementation and configuration of SaaS and public, private and hybrid cloud-based PaaS solutions
• Integration of SaaS and PaaS solutions with Data Warehouse Application Systems including SaaS and PaaS upgrade management
• Configuration, Maintenance and support for entire DWA Application Systems landscape including but not limited to supporting DWA Application Systems components and tasks required to deliver business processes and functionally (e.g., logical layers of databases, data marts, logical and physical data warehouses, middleware, interfaces, shell scripts, massive data transfer and uploads, web development, mobile app development, web services and APIs)
• DWA Application Systems support for day-to-day changes and business continuity and for addressing key business, regulatory, legal or fiscal requirements
• Support for all Third-party specialized DWA Application Systems
• DWA Application Systems configuration and collaboration with infrastructure service supplier required to provide application access to external / third parties
• Integration with internal and external systems (e.g., direct application interfaces, logical middleware configuration and application program interface (API) use and development)
• Collaboration with third party suppliers such as infrastructure service supplier and enterprise public cloud providers
• Documentation and end user training of new functionality
• All activities required to support business process application functionality and to deliver the required application and business functions to End Users in an integrated service delivery model across the DWA Application Development lifecycle (e.g., plan, deliver, run) . Maintain data quality and run batch schedules , Operations and Maintenance
• Deploy code to all the environments (Prod, UAT, Performance, SIT etc.)
• Address all open tickets within the SLA CDK (Typescript) CFT (YAML) Nice to have GitHub Scripting -Bash / SH Security minded / best practices known Python Databricks & Snowflake

Skills : Databricks, Datastage, CloudOps, production support.

(ref : hirist.tech)