Hospitality Manager

Role Overview :

We are seeking a dynamic and experienced professional to lead the Hospitality Services at Kumaraguru Institutions. This role demands a strategic thinker with operational expertise to ensure high standards of service, hygiene, and guest satisfaction across all campus hospitality offerings, including food and beverage operations.

Key Responsibilities :

• Plan, forecast, and oversee the procurement and delivery of food and beverage services across the institution.
• Develop, implement, and regularly update standard operating procedures (SOPs) to ensure consistent quality and compliance.
• Lead and manage back-of-house operations, including team coordination, conflict resolution, and performance optimization.
• Manage end-to-end operational planning including cost control, pricing strategies, and workforce scheduling.
• Maintain and monitor all operational schedules such as cleaning rosters, shift plans, and staff deployment in an organized and efficient manner.
• Oversee vendor management — from onboarding and agreement preparation to routine inspections and feedback reporting.
• Participate in vendor meetings and collaborate to ensure quality, consistency, and compliance with institutional standards.
• Liaise with management on any additional responsibilities or special assignments as needed.

Desired Candidate Profile :