Guest Relation Executive

Key Responsibilities

• Greet and welcome clients, visitors, and walk-ins with warmth and professionalism
• Manage front-desk operations, including handling inquiries, appointments, and client registrations
• Coordinate with sales, CRM, and admin teams to arrange meetings, property visits, and client service requests
• Maintain and update visitor logs, client records, and CRM systems accurately
• Handle customer queries, concerns, and feedback with a solution-oriented and courteous approach
• Support sales and CRM teams during client walkthroughs, events, and presentations
• Ensure the reception and waiting areas are clean, organized, and reflective of the brand's ambience
• Represent the company's image and values positively at all client-facing touchpoints

Requirements

Required Skills & Competencies

Skills Required

Client Coordination, Customer Service, Guest Handling, Ms Office