Technical Writer

Job Title : Technical Writer (WFO)

No. of Positions : 1

Locations : Pune

Position Type : Full-Time

CTC : 5 LPA

Key Responsibilities :

• Create Error and Success Messages that are user-friendly, concise, and aligned with the platform’s tone.
• Draft informational tooltips (“i” symbol content) for all features to guide users intuitively.
• Write onboarding form content to ensure smooth user registration and setup.
• Develop step-by-step tutorials for each module of the platform (written & visual).
• Script and collaborate with the design / video team to produce tutorial videos for all modules.
• Draft and maintain Terms & Conditions and Privacy Policy in compliance with applicable laws and SaaS industry standards.
• Prepare content for customer agreements and other legal or operational documents related to the platform.
• Create technical blogs and news articles related to security, SaaS, and cybersecurity.
• Draft technical press releases highlighting platform updates, product launches, and company milestones.
• Curate content for technical presentations for internal, client, and conference use.
• Write email templates and all other communication templates for user engagement, onboarding, notifications, and marketing.
• Create and maintain product documentation using platforms like Mintlify, ReadMe, GitBook, or similar.
• Collaborate with product managers, designers, developers, and marketing teams to ensure content accuracy and usability.
• Ensure all content follows brand guidelines, is consistent, and enhances the overall user experience.

Requirements :

marketing, and legal teams.

We Offer :