Associate Manager - HR operations

Who are we

Debt collection is one of the most unglamorous and misunderstood industries, which is also seen as unethical, outdated, and unreliable. Want to understand what that means Tell your folks that you're joining a collections company and watch their reaction. That's the perception we aim to change!

At DPDzero, we're a young team of super-enthusiastic, tech-obsessed builders on a mission to redefine the industry and make ethical, AI-driven debt collections the standard going forward. We're not just tweaking the industry, we're taking it from human-led to AI-first.

About DPDzero

DPDzero is an AI-powered, full-stack collections platform transforming how banks and NBFCs manage loan delinquencies. Started in 2023, we've grown 20X in just 24 months—partnering with some of India's largest lenders including RBL Bank, IndusInd Bank, Unity Small Finance Bank, Moneyview, Tata Capital, and more.

We're not building a tool—we're fixing one of the biggest and most ignored problems in banking : debt collections. With our AI agents, data science algorithms, and zero-ops platform, we're rewriting how collections are done—faster, cheaper, and 10X more ethical than what's existing today.

We don't want to change the collections industry. We want to own it.

Ready to build the workplace of the future

We&aposre looking for someone who sees HR not as a supporting function, but as a business-critical growth engine.

Role :

We're hiring a HR Operations professional with 4–5 years of hands-on experience in HR operations, including payroll, grievance management, attendance and leave, and conflict resolution. You'll be instrumental in building high-impact people processes that empower our fast-scaling startup and help foster a culture that's built to last.

What You'll Own

1.Core HR Operations

• Manage the complete employee lifecycle—from offer letters and onboarding to exits and final settlements.
• Maintain accurate, confidential employee records with adherence to regulatory and industry compliance.
• Handle internal HR documentation, background verification coordination, and process audits.

2.Payroll & Compliance

3.Attendance & Leave Management

4.Grievance Redressal & Conflict Resolution

5.HRMS & Process Automation

6.Engagement & Wellbeing

What You Bring

Why Join DPDzero

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Skills Required

Conflict Resolution, Hr Operations, Process Automation