Supervisor – Data Support Operations

Job Description

Position Title : Supervisor – Data Support Operations

Location : Pune, India

Department : Data Operations / Biorepository Support

Position Summary

The Supervisor – Data Support Operations is responsible for overseeing the support team, ensuring the accuracy, integrity, and regulatory compliance of data processes that support that support various teams / roles including, but not limited to, sample accessioning, sample testing, project management, and data management. This role involves managing a team focused on data entry and coordination, optimizing workflows, and enhancing data quality through collaboration with cross-functional teams.

The Supervisor will lead operational efficiency initiatives, provide training and mentorship, and develop performance metrics to monitor team progress. A background in data analytics or clinical research data management is preferred, along with demonstrated leadership capabilities.

Key Responsibilities

Data Operations

• Oversee data modification requests initiated via the Ticketing System.
• Oversee E-portal requests initiated via the Ticketing System.
• Investigate and resolve data discrepancies in conjunction with project collaborators.
• Review and validate supporting documentation and mapping files for data changes.
• Conduct impact assessments to ensure accurate and complete data updates.
• Coordinate with requestors to confirm additional sample updates when necessary.
• Create and manage modification batches in BSI, ensuring traceability and audit readiness.
• Ensure data updates are accurately reflected in inventory systems and communicate resolution status to stakeholders.
• Prepare draft correspondence to record actions taken to correct data errors.
• Prepare and analyze reports from the BSI to identify possible errors in data.

Data Governance

Leadership

Qualifications

Minimum Requirements

Preferred Qualifications

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