Senior Executive - Product Listing

A.   Primary Responsibilities

Functional Responsibilities

• Identify and establish relationship with e -commerce platforms such as Amazon, Flipkart, Ajio and other relevant portals to expand the company's online sales channels.
• Responsible for ensuring all products are listed and optimized to the highest standards across the market places.
• Increase ranking in the listing and search results to increase sales conversion and maximize revenue.
• Generate customer reviews, and monitor ratings to protect and enhance marketplace status.
• Set sales targets and develop strategies to achieve these targets.
• Provide guidance and coaching to individual team members to improve their sales skills, product knowledge, and customer service abilities.
• Monitor the team's sales activities and performance, analyze sales data, and generate reports to evaluate progress and identify areas for improvement.
• Set performance goals and objectives for team members and conduct regular performance reviews.
• Conduct sales meetings and training sessions to provide ongoing training and updates on sales techniques, new products, and promotions.
• Collaborate with other departments, such as marketing and customer service, to ensure a smooth sales process and consistent customer experience.
• Build and maintain relationships with key clients by addressing customer concerns and providing appropriate solutions or assistance.
• Motivate and inspire the team to achieve their targets, recognize and reward outstanding performance, and address any performance issues or conflicts.
• Staying up-to-date with industry trends, competitor activities, and changes in market conditions to adapt sales strategies accordingly.
• Participate in recruitment and selection processes to hire new team members, and actively mentor and develop sales representatives for future leadership roles.
• Should address customers over the phone, email, and chat when business or situation demands.

Skills Required

Channel Sales, Product Listing, catalog