Associate Director EEE Business Systems

Job Description Summary

#LI-Hybrid

Primary Location : Hyderabad, India

Novartis is unable to offer relocation support for this role : please only apply if this location is accessible for you.

Step into a pivotal role where your strategic vision and systems fluency will shape how Novartis engages with external experts. As Associate Director EEE Business Systems, you’ll lead the business-side ownership of enterprise platforms like HIP / ENGAGE or GEMS —ensuring they evolve in lockstep with our global standards, compliance needs, and engagement goals. You’ll collaborate across Legal, Compliance, IT, and Medical Affairs to translate complex business needs into scalable, audit-ready systems that drive operational excellence and data integrity. If you're passionate about bridging technology and strategy to enable meaningful impact, this is your opportunity to lead transformation at scale.

Job Description

Key Responsibilities

Lead business excellence for EEE systems, aligning capabilities with evolving standards and enterprise needs

Drive strategic system enhancements in collaboration with IT and cross-functional stakeholders

Define and govern business-side requirements, data models, and configuration frameworks

Maintain audit- ready documentation including SOPs, workflows, and use cases

Integrate systems with training, performance monitoring, and engagement processes

Oversee system field design, taxonomy, and logic to support accurate reporting

Represent Business Systems in governance boards and transformation initiatives

Essential Requirements

Bachelor’s or Master’s degree in Life Sciences, Business, or Information Systems

8–10 years of experience in pharma operations, enterprise systems, or Medical Affairs tech leadership

Proven ability to manage system governance and evolution in matrixed environments

Strong knowledge of digital compliance, audit standards, and regulatory reporting

Experience translating complex process needs into system specifications and change strategies

Excellent communication and stakeholder alignment skills across technical and non-technical teams

Desirable Requirements

Training in systems governance or digital compliance

Familiarity with platforms such as HIP / ENGAGE , GEMS or similar systems

Skills Desired

Agility, Agility, Clinical Practices, Cross-Functional Collaboration, Data Analysis, Drug Development, Employee Development, Healthcare Sector Understanding, Health Sciences, Influencing Skills, Innovation, Inspirational Leadership, Integrated Evidence Generation, Medical Affairs, Medical Communication, Medical Education, Patient Care, People Management, Pharmaceutics, Priority Disease Areas Expertise, Product Launches, Product Strategy, Real World Evidence (RWE), Regulatory Compliance, Research Methodologies {+ 3 more}