Metro Field Support Coordinator

In this role you will coordinate the day-to-day performance of the Metro Field Support team and support the Team Leader in building and maintaining a constructive team culture with a strong commitment to safety and continuous improvement.

Working within a team of longstanding staff members with a supportive attitude and culture you will have the opportunity to learn new skills and meet a diverse group of people spread across the state.

What you’ll do

• Coordinate the Metro Field Support program, including overall resource planning and work scheduling
• Develop and implement business improvement initiatives
• Oversees the enabling processes within the team including OHS, fleet management, procurement, financial administration, and systems management
• Manage escalated customer complaints
• Supports the Team Leader to manage the workforce in the areas of training, development, coaching and mentoring programs
• Proactively develop and maintain strong relationships with internal and external stakeholders

About you

You are a strong communicator with a desire to keep your customer happy by going the extra mile to get the job done. You are flexible in the way you work and are excited by a role that looks different each day, giving you the opportunity to showcase your adaptability.

Previous experience

• Scheduling experience, preferably within an operational environment
• Knowledge of meter reading systems and processes along with the corporate applications that support customer-related activities in the field (desirable)
• Strong personal commitment to safety and wellbeing along with practical experience in the application of OSH policies and procedures

Apply :   If you are interested in the above opportunity, please submit a resume that best demonstrates your ability to meet the requirements of the role.

Applications close Wednesday 13th of September 2023.

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace :

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 9420 2000.

To read our diversity and inclusion statement, please visit our website