Description :
The Role (Describe the role) :
As Project Manager, you will play a pivotal role in Anchanto's global delivery organisation.
You will be responsible for managing full lifecycle projects for our global customers from initiation to Go-Live, ensuring revenue unblocking, meeting customer satisfaction (CSAT) and Net Promoter Score (NPS) goals, and delivering on time, within scope, and within budget.
Key Responsibilities :
- Define and manage project scope, objectives, and key deliverables in collaboration with stakeholders and senior management.
- Develop and maintain detailed project plans (schedules, budgets, resources, communications) and ensure adherence as the project evolves.
- Lead and coordinate cross-functional teams (internal, external clients, vendors) to achieve milestones and deliverables.
- Proactively manage project risks and issues; implement mitigation plans and escalate when necessary.
- Monitor and report project progressbudget, schedule, quality, scope, and stakeholder satisfactionas the single point of contact (SPOC) for customers.
- Manage multiple client relationships simultaneously to ensure strong outcomes, effective communication, and high customer satisfaction (CSAT / NPS).
- Ensure Go-Live readiness, smooth transition to support or operations, and complete project closure including lessons learned.
- Align project execution with organisational strategies and revenue objectives to support global customer delivery and success.
- Build and maintain strong customer relationships, negotiating effectively and independently leading stakeholder meetings.
- Drive end-to-end project delivery with strict adherence to schedule, cost, and quality standards.
Essential Requirements :
Minimum 5 years' experience as a Project Manager in the Supply Chain domain within large global enterprises.Proven ability to manage complex, multi-stakeholder projects with a focus on Logistics / Supply Chain.Demonstrated expertise in creating and managing project plans, tracking deliverables, and proactively managing risks to achieve both short and long-term goals.Experience delivering and supporting end-to-end engagements in the Supply Chain domain.Excellent written, verbal, and negotiation skills.Strong stakeholder management skills.Proven track record of successfully managing multiple concurrent projects.PMP or equivalent project management certification is a plus.Proficient in French language.Immediate joiners preferred.Personal Attributes :
Outcome-focused and results-driven project management professional.Solution-oriented thinker with a strategic, big-picture perspective and attention to detail.Resilient and composed in navigating complex or challenging situations.Highly organised, with the ability to prioritise and manage multiple tasks effectively.Collaborative mindset with strong ethics and a values-driven individual.(ref : iimjobs.com)