Regional Manager

Job Description

Role Description :

This is a full-time, on-site role for a Regional Manager, based in Chennai. The Regional Manager will oversee daily operations, manage staff, develop strategic plans, and ensure customer satisfaction within their region.

Client Coordination :

Act as a point of contact for regional clients

Ensure SLA adherence and high service quality

Handle escalations and resolve service-related issues proactively

P&L Ownership :

Monitor regional profitability and cost control

Identify cost-saving opportunities in sourcing and routing

Drive performance metrics across the team

Team Leadership :

Lead and manage a team of operations executives, procurement officers, and field staff

Train, mentor, and monitor performance

Ensure alignment with VFRYTs core values and processes

Reporting & Strategy :

Generate daily, weekly, and monthly MIS reports

Provide market feedback, competitor insights, and process improvement suggestions

Collaborate with tech / product teams for feature feedback

Experience Required :

8+ years in logistics / supply chain with minimum 3 years in a regional leadership role

Qualifications

Experience in Logistics, Distribution, and Supply Chain Management

Strong leadership, strategic planning, and team management skills

Excellent communication and interpersonal skills

Ability to analyze performance metrics and implement process improvements

Bachelors degree in Business Administration, Logistics, Supply Chain, or related field

Proficiency in using advanced technological tools for supply chain management

Strong vendor network in trucking / FTL industry

Hands-on, problem-solving attitude with people and team management skills

Familiarity with logistics software and basic data tools (Excel, CRM, etc.)

Strong communication skills Hindi Speaking fluency is a plus