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Incident Management L2 Engineer

Incident Management L2 Engineer

ConfidentialMumbai
6 days ago
Job description

Job description :

  • Manage and resolve technical incidents
  • Ready to work 24X7
  • Troubleshoot complex issues related to trading platforms / financial systems
  • Collaborate with development, operations, and technical teams (infrastructure, network, database) to resolve incidents
  • Coordinate with technical teams to identify root causes and implement fixes
  • Ensure timely resolution and meet SLAs
  • Provide updates to stakeholders on incident status and resolution

Required Skills :

  • Trading platforms and financial systems experience
  • Operating systems (Windows, Linux)
  • Hands on Monitoring tools and incident management tools
  • Excellent analytical and problem-solving skills
  • Strong communication and coordination skills

    • Preferred Skills :

    AppDynamics experience (added advantage)

    Skills Required

    App Dynamics, Incident Management, Monitoring Tools

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    Incident Management • Mumbai

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