Smartstream IDLM Support Analyst

Project description

Luxoft have been engaged by a leading financial institution to provide a team to support their Intraday Liquidity Management system and Cash Management.

As a technical BAU support analyst, you will provide support of the Smartstream Intraday Liquidity application and BAU activities.

Being responsible for and providing technical support of the underlying application, releases and infrastructure.

Responsibilities

• Support UK hours from (7am to 4pm) or (9am to 6pm) or (10am to 7pm) , as required.
• Participate in overnight support rota (on call) , and weekend work (releases / support etc).
• You will be a self motivator, who is able to take a task and progress it independently, or as part of a team.
• Document technical requirements or processes to capture the configuration being performed.
• Support and test technical systems / servers (shown below).
• Work with third party software provider and work within pre-defined application standards and raise queries or tickets if software defects are identified with the software vendor
• Apply industry experience and ensure the solution incorporates 'best practice'
• Work with neighbouring technology and project teams to ensure changes are rolled out in a co-ordinated manner which is non-disruptive to the business
• Work in a coordinated manner around go-live activities, ensuring services are transitioned into the live production environment in a manner which is compliant with technology policy and non-disruptive to the business
• Provide a level of post live support and assist with remediation where necessary
• Work on key technical areas identified below.
• Ensure defects are tracked and managed, with the appropriate team assigned any defects identified during the test phases
• Highlight risks or concerns ensuring items are followed up or escalated appropriately
• Daily system maintenance and Support (Server / Database / Patch)
• Patch Import maintenance
• Control-M Development & Support
• Unix scripts / Jboss scripts updates
• Oracle packages creation
• IDLM Match rule developments

Mandatory Skills

Nice to have

Skills Required

Smartstream, smartstream tlm