Manager, Product Development

Our

Purpose

Mastercard

powers economies and empowers people in 200+ countries and

territories worldwide. Together with our customers, we’re helping

build a sustainable economy where everyone can prosper.

We support a wide range of digital payments choices, making

transactions secure, simple, smart and accessible. Our

technology and innovation, partnerships and networks combine to

deliver a unique set of products and services that help people,

businesses and governments realize their greatest

potential.

Title

and

Summary

Manager,

Product Development

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Our Team

• The

Services team is responsible for leading the design and development

of new solutions to enable a broad range of real-time, data-driven

innovative products and services to address evolving risk and

security needs for all Mastercard’s various customer segments.

Product Development Team leads the development and creation of

innovative solutions focused on enhancing the purchase journey,

reducing disputes and protecting against fraud.

The Opportunity

Dispute Lifecycle Product Development team in the creation and

development of innovative new products, services, and programs to

support value added services and dispute resolution.

Collaborate with other product areas (e.g. Commercial Product,

Send, Product Management, Payment Networks, DRM, etc.) to deliver

business requirements and ensure solutions development is aligned

with business objectives.

creation and business direction for the Mastercard Dispute

Lifecycle program, working in partnership with engineering to

design, develop, and deliver, through the agile process, core

features for continued support, and growth in the emerging

authentication industry.

projects and strategic initiatives with cross-functional

stakeholders.

What are we looking for?

scale?

against fraud and reducing disputes while enhancing the purchase

journey?

cross-functional teams in a fast-paced, high-visibility role?

The Role

approaches for delivering Dispute lifecycle solutions for

Mastercard products by analyzing technology needs, strategic fit,

and potential revenue.

development process for new product deliverables.

Support the development of products, features, and deliverables to

deliver solutions that support the dispute lifecycle.

Generate ideas and drive concept validation for new services and

product enhancements.

to ensure the build of these services meets business requirements

and supports the Dispute Lifecycle strategy

senior management and internal and external product stakeholders to

prioritize capabilities and features, define and align on the

product road map that meets short term, long term, regional,

global, data, and regulatory needs.

stakeholders, governance, and scrum teams to lead the definition

and implementation of product services that execute per the product

roadmaps to achieve revenue goals

expert, supporting technical discussions with internal stakeholders

and external clients

development teams to ensure high platform availability and optimal

performance.

All About You

conceptualization, design, and development, using the Agile / SAFe

methodology.

communicate effectively with internal and external business

partners at multiple levels of an organization

Self-motivated with a track record of delivering success while

operating within a team environment

business and technical teams

leadership experience

drive effective decision making

skills

unafraid to ask questions.

and payments processing

knowledge of clearing and fraud prevention

methodologies.

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Corporate Security

Responsibility

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All activities involving

access to Mastercard assets, information, and networks comes with

an inherent risk to the organization and, therefore, it is expected

that every person working for, or on behalf of, Mastercard is

responsible for information security and

must :

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Abide by Mastercard’s security policies

and practices;

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Ensure the confidentiality and integrity

of the information being

accessed;

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Report any suspected information

security violation or breach,

and

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Complete all periodic mandatory security

trainings in accordance with Mastercard’s

guidelines.

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