Process Excellence Manager

We are exclusively seeking only Six Sigma Black Belt professionals currently working at Manager or Senior Manager level to lead impactful Process Excellence initiatives.

Operations Manager – Process Excellence

Location : Pune, Maharashtra

Type : Full-Time | Hybrid (3 days in office)

Experience : 10-17 Years (with strong Lean Six Sigma expertise - Black Belt)

Are you passionate about driving process excellence, continuous improvement, and business transformation? We’re looking for an Operations Manager – Process Excellence to lead high-impact improvement projects, manage vendor governance, and drive service delivery at scale.

What You’ll Do

• ️ Lead and mentor Lean Six Sigma projects using DMAIC, Kaizen, and other improvement frameworks
• ️ Act as a subject matter expert in Continuous Improvement – toolkits, methodologies, and governance
• ️ Manage end-to-end vendor lifecycle – from RFP to contract to billing & governance
• ️ Deliver cross-functional projects with Agile & traditional methodologies
• ️ Build process excellence practices in a hub-and-spoke model supporting multiple business units
• ️ Drive service governance, SLAs, KPIs, and performance management
• ️ Conduct CI / Lean trainings and capability-building programs

️ Key Skills & Expertise

Lean Six Sigma Black Belt Certification (mandatory)

Expertise in DMAIC, Kaizen, PDCA, VSM, RCA, Control Planning

Strong experience in process re-engineering, vendor governance, SLAs, and service delivery frameworks

Tools : Minitab, MS Visio, Power BI, MS Project, Jira, Smartsheet, Excel

Project management certifications (PMP, PRINCE2, Agile) – preferred

ITIL or formal service management knowledge – added advantage

Behavioral Competencies

✅ Strong stakeholder management with senior leaders & vendor partners

✅ Analytical problem solver with structured thinking

✅ Adaptable, collaborative, and results-driven mindset

✅ Experience in change management & cross-functional leadership

Qualifications

Bachelor’s degree in Business / Computer Science / Engineering (Master’s preferred)

This is an exciting opportunity to make a real impact on efficiency, innovation, and transformation within a global-scale organization.

If you have the right expertise and are ready to take your career to the next level, apply today or share your profile!