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Senior Process Manager

Senior Process Manager

EnsonoPune, Maharashtra, India
16 days ago
Job description

Qualifications

  • Education : Bachelor’s or master’s in business or engineering
  • Certifications : Certifications such as LEAN or Six Sigma is a must. PMP is highly preferred

Skills and experience

Sr. Process Manager should have overall experience of 12-15 years with following skills and experience

  • 5+ years of experience in business process analysis. Project management experience is preferred.
  • Expert in doing analysis on Excel or other analytical tools
  • Proven experience in business process efficiency, automation and change management.
  • Strong analytical skills with the ability to collect, interpret complex data and identify root causes to help solve problems
  • Proficiency in Microsoft Office suite, including Excel, PowerPoint and Visio.
  • Must be a team player and able to work effectively at all levels in an organization
  • Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
  • Working knowledge of Incident / Problem / Change Management frameworks such as ITIL v3 / v4, TQM or ISO 9000 : 2000.
  • Familiarity with process mapping and modelling techniques.
  • Familiarity with automation, data analytics and visualization tools is a must
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