Delivery Associate

Responsibilities :

• Checking, loading, and unloading products into the delivery vehicle, ensuring proper checking, handling, and securing of items to prevent damage.
• Accompany the driver during delivery routes, providing support in navigating and locating delivery addresses efficiently.
• Help unload and place goods at customers locations, ensuring accuracy and careful handling to maintain customer satisfaction.
• Assist in verifying the accuracy of deliveries by comparing them to delivery manifests and obtaining OTP from customers as proof of receipt.
• Communicate effectively with the customers, providing updates on delivery status and addressing any questions or concerns.
• Follow established safety protocols and guidelines to ensure a safe working environment for yourself, the driver, and the customers.
• Maintain cleanliness and organization of the delivery vehicle, including regular inspections to report any maintenance or repair needs.
• Collaborate with the driver and team members to optimize delivery routes and schedules, ensuring timely and efficient service.
• Install and uninstall the products like beds, washing machines, TV, Fridge etc at the customers place.

Requirements :

Skills Required

Product installation and uninstallation, Customer communication and service, Delivery vehicle handling, Mobile app proficiency for delivery tracking, Route navigation using digital maps, Inventory checking and verification