International Bpo

Description

We are seeking an International BPO Executive to join our dynamic team in India. The ideal candidate will be responsible for providing exceptional customer support to clients across various international markets. This role requires effective communication skills and a proactive attitude to resolve customer inquiries efficiently.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Resolve customer issues and provide accurate information about products and services.
• Maintain customer satisfaction by providing timely and effective solutions.
• Document all customer interactions and ensure follow-up as necessary.
• Collaborate with team members and other departments to improve service delivery.

Skills and Qualifications

Education

Bachelor in General Studies (BGS), Bachelor of Music, Bachelor of Social Work (B.S.W), Bachelor of Interdisciplinary Studies, Bachelor Of Technology (B.Tech / B.E), Bachelor of Liberal Arts (BLA / ALB), Bachelor of Music Education (B.M.E.), Bachelor of Science (B.Sc), Bachelor of Applied Science (BAS), Masters in Technology (M.Tech / M.E), Bachelor of Health Science, Bachelor in Hotel Management (B.H.M), Bachelor of Arts (B.A)

Skills Required

Customer Support, Data Entry, crm software, Sales Techniques, Quality Assurance, Technical Support, Call Handling, Multilingual proficiency, Problem Solving, Time Management