Customer Care Executive- Fresher-E

Job Title : Customer Care Executive

Job Summary :

We are seeking a Customer Care Executive to handle client queries provide timely solutions and ensure customer satisfaction. The role involves managing calls and emails addressing complaints and offering service-related information with accuracy and clarity.

Key Responsibilities :

Handle customer inquiries via calls and emails.

Resolve issues by providing effective solutions and timely follow-ups.

Identify customer needs and ensure satisfaction.

Maintain documentation and adhere to company policies.

Qualifications & Skills :

Graduate / Postgraduate (non-engineering).

0 5 years experience preferably in Mutual Fund or client servicing roles.

Fluency in English Hindi & Gujarati.

Strong communication problem-solving and multi-tasking skills.

Loyal honest and long-term career-oriented.

complaint resolution process,product knowledge,multilingual communication,documentation,call handling techniques,email management,customer satisfaction,mutual funds,fresher,customer care,cse,csr,inbound process,english

Key Skills

Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing

Employment Type : Full Time

Experience : years

Vacancy : 1