Customer Care Executive ( Fresher can also apply)Rz

We have opportunity for Customer Care Support / Customer Service

Job Location : Ambavadi ( Ahmedabad)

Job timing : Day shft ( 6 days working 1st 3rd & 5th Saturday off)

Job Description :

We are looking for a Customer Care Executive to handle complaints provide

appropriate solution and alternatives within the time limits and follow up to

• ensure solutions. Attracts potential customers by answering question &

suggesting information about services. Identify and assess customers needs to

achieve satisfaction & follow communication procedures guidelines & policies.

Handling call and email inquiries / queries raise by the prospects & clients.

Accuracy attention to detail and ability to explain complex information clearly

and simply.

He who applies must have Product Knowledge Quality Focus Problem Solving

Market Knowledge Documentation Skills Resolving Conflict Analyzing

Information and Multi-tasking.

Qualifications :

Minimum qualification required is graduate / post graduate degree in any field

except engineering.

The candidate should have minimum 0-5 years of experience from the Mutual

Fund Industry or candidate from any other industry with an experience to handle

Clients. ( Fresher can also apply)

He / she should have a right attitude.

We are looking for a candidate with fluency of atleast 3 languages i.e. English Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.

Candidate should have be loyal honest.

Candidate should have a long term vision & should be decision maker.

Required Skills :

studentfresh graduatecsrcustomer carecustomer servicefreshercustomer support

Key Skills

Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing

Employment Type : FULLTIME

Experience : years

Vacancy : 1