Manage and maintain scheduling function for assigned client service teams and contribute to resource management strategyStrategically assign staff members to projects with a focus on professional development and leverageServe as a trusted business advisor to leadership and collaborate with leaders and people team members to formulate and drive the firm s People Cornerstone strategyDemonstrate creativity to identify resources, investigate engagements that may be able to shift time, release staff early or create individual availability to meet staffing prioritiesCommunicate and collaborate across locations to share staff resources and best practicesManage conflict resolution by presenting potential solutions and escalate as necessaryDevelop, analyze, and maintain reports to identify trends, forecast staffing needs and manage utilizationConnect with all levels to understand career goals, personal preferences and development needs to align with client needs and engagementsWork with leadership to manage resource needs related to clients and / or engagements under pursuitCollaborate with key department leaders from Finance and the People Team to aid in developing recruitment metrics and hiring profiles, budget setting and to manage performance and developmentQualifications :
- Bachelor s degree or equivalent experience required; emphasis in Human Resources, Business or a related field preferred
- Minimum of 5 years of related experience in a complex organization required, including demonstrated involvement with building and leading high-performing teams, and fostering an inclusive culture; experience in project management or resource management in a professional services industry preferred
- Demonstrated understanding of project economics such as budgeting, leverage ratios and / or profitability
- Strong analytical and problem-solving skills; previous experience with conflict resolution
- Ability to establish relationships with and to influence executives
- Ability to effectively communicate across various levels and to manage delivery of difficult messages
- Ability to handle confidential information, apply tact and discretion in sensitive situations
- Ability to travel locally as needed, approximately 30%
Skills Required
Conflict Resolution, Project Management, Scheduling, People Development, Staffing, Recruitment