Strategically assign staff to projects with a focus on client needs and professional development to effectively leverage all resourcesEffectively troubleshoot and resolve intermediate scheduling conflicts and escalate as necessaryProactively collaborate with client service teams to improve utilization by creatively filling open time, creating capacity and / or anticipating availabilityAct as change agent for the scheduling process and continually recommend process improvementsDevelop relationships with staff to understand their goals and areas of development to align with client needs and engagementsCommunicate and collaborate across locations to share staff resources and best practicesCompile and analyze reports such as scheduled hours vs budget, utilization, and projections to help manage our businessIdentify trends and communicate issues in talent management such as skill gaps, demand for new skill sets, potential training needs and other needs to increase staff effectivenessPartner with HR and leadership to address performance issues and career development of staff at all levelsIdentify and take action to continuously improve, apply innovation and lead at all levelsPlan and implement people strategies that align with business objectivesQualifications :
- Bachelor s degree or equivalent experience required; emphasis in Human Resources, Business or a related field preferred
- Minimum of 3 years of related experience required; experience in project management or resource management a professional services industry preferred
- Demonstrated ability to prioritize competing assignments
- Strong analytical and problem solving skills; previous experience with conflict resolution preferred
- Demonstrated understanding of project economics such as budgeting, leverage ratios and / or profitability
- Ability to handle confidential information, apply tact and discretion in sensitive situations
- Ability to effectively communicate across various levels and to manage delivery of difficult messages
- Ability to travel locally as needed, approximately 20
Skills Required
Career Development, Talent Management, Conflict Resolution, Project Management, Scheduling, Resource Management