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Community Manager

Community Manager

ConfidentialMumbai
9 days ago
Job description

We re looking for a  Community Manager  to build, engage, and nurture our online and offline communities. This role requires someone who is not only passionate about creating meaningful connections but also thrives on execution. You ll be the bridge between our brand and its audience, ensuring our community remains vibrant, informed, and valued.

Here s What Your Day Will Look Like Community Engagement

  • Build and sustain active engagement across our online platforms, including email newsletters, LinkedIn, and Slack / Discord.
  • Develop and execute strategies to grow and retain a thriving community.
  • Facilitate discussions, answer queries, and provide timely support to community members.

Content and Events

  • Plan and create engaging, community-focused content such as newsletters, blogs, webinars, and AMA (Ask Me Anything) sessions.
  • Organize and execute virtual and in-person events, including meetups, workshops, and conferences, to strengthen connections within the community.
  • Feedback Management

  • Act as the voice of the community, gathering insights and feedback to share with the product and marketing teams.
  • Advocate for community needs, ensuring their concerns are addressed and their suggestions considered.
  • Partnerships and Advocacy

  • Identify and foster relationships with key influencers, advocates, and partners within the community.
  • Collaborate with advocates to co-create content, run campaigns, and participate in events.
  • Metrics and Reporting

  • Track, analyze, and report on community engagement metrics to measure success.
  • Leverage data-driven insights to refine and optimize community strategies.
  • We re a Perfect Match If You...

  • Have  3-5 years of experience  in community management across platforms like LinkedIn, Slack, and events.
  • Possess basic knowledge of  email marketing, SEO, and event management  .
  • Are an  excellent communicator  with strong interpersonal skills, connecting effortlessly with diverse audiences.
  • Have a  sharp analytical mindset  to track metrics and optimize strategies effectively.
  • Are tech-savvy with a good understanding of  platforms, APIs, and online engagement tools  .
  • Thrive in  fast-paced environments  , bringing an execution-focused mindset to prioritize and deliver under tight deadlines.
  • Experience Range :
  • 3 - 5 years
  • Educational Qualifications :
  • Any graduation
  • Skills Required :
  • Community Building,Branded Content Development
  • Skills Required

    community management, Event Management, Email Marketing, Seo, Analytics

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    Community Manager • Mumbai