Administration Officer - General Practice

Administration Officer â General Practice (2 positions available)

• x 2 Part Time Fixed Term Opportunities â Potential for permanent Grade 1 (HS1) $66,445 pa (pro-rata)
• Monday, Thursdays and Saturdays
• Wednesdays, Thursdays and Fridays
• 12% super + salary packaging benefits
• Wyndham Vale location
• Be a changemaker and contribute meaningfully to the lives of our clients and communities through excellent administrative and customer service support

About Us

IPC Health works in partnership with local communities in the Western Metropolitan Region of Melbourne to provide responsive, interconnected health and community services.  We work together for excellence, service enhancement and innovation.  We are dedicated to the continued improvement of the health and wellbeing of individuals and the community, within available resources.  IPC Health is an equal opportunity employer and encourages individuals of diverse backgrounds including but not limited to, applicants from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and LGBTI communities to apply.

The Opportunity

Apply your excellent administrative and customer service skills as you join the General Practice clinic team as an Administration Officer.  In this dynamic role you will provide a diverse level of support including implementing the designated customer service, administrative, clerical and client health record functions with a high degree of accuracy, efficiency and effectiveness. Within this role, you will be assisting clients to access services and building positive relationships to enhance service delivery.

Reporting to the Practice Manager, you will work closely with the General Practice clinic team through managing electronic client health data including registration, maintenance of data and administration of the appointment and waitlist systems. In addition, you will assist with the management of filing, scanning and archiving.

Classified under the Victorian Stand-Alone Community Health Services (Health and Allied Services, Managers and Administrative Officers) Multiple Enterprise Agreement 2022 â 2026.

About you

You will have previous administrative experience with a strong client service focus within a general practice setting. Have the ability to work well under pressure with strong attention to detail and capacity to work within a team collaboratively as well as autonomously. With the passion to work within community health, your communication and interpersonal skills, both written and verbal, will be at a high standard. You will possess strong administrative and database skills, including Pracsoft or Best Practice, and ability to broaden technical experience with other packages, including the ability to review and verify data. You will also have an understanding of confidentiality and ability to work within the Privacy principles.

Why work with us?

Applications close on Tuesday 4 November 2025

To be considered for the role you must submit a Cover Letter, CV and response to the Key Selection Criteria outlined in the attached position description.

Sofi Milenkovski - Senior Manager Clinical Services (sofi.milenkovski@ipchealth.com.au)

We are committed to maintaining a barrier-free environment for all and welcome individuals of diverse backgrounds, including but not limited to, those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and the LGBTI communities to apply for our job opportunities.

If you require a reasonable workplace adjustment to support you during the interview process please email Careers@ipchealth.com.au with your request. Reasonable workplace adjustments are changes that are necessary and achievable to enable a person to efficiently perform their role to the best of their abilities. A reasonable workplace adjustment can be requested at any time in the recruitment process or as a part of employment with IPC Health.

Success Profile / Position Description