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People and Organizational Development Manager

People and Organizational Development Manager

Mercom IndiaBengaluru, Republic Of India, IN
4 days ago
Job description

Mercom is seeking an experienced Human Resources Manager with a proven ability to lead HR operations, recruitment, employee engagement, and organizational development. The ideal candidate will be proactive, strategic, and able to support a fast-paced media, research, and events environment.

1. HR Operations and Compliance

  • Maintain accurate HR documentation, employee records, statutory compliance, and audit readiness.
  • Ensure company policies are consistently applied across all teams.
  • Maintain up to date knowledge of Indian labor laws, wage standards, and regulatory changes.
  • Oversee payroll coordination, leave management, and attendance systems with high accuracy.

2. Talent Acquisition and Recruitment Excellence

  • Manage complete lifecycle recruitment for open positions.
  • Drive talent sourcing through job portals, ATS, LinkedIn, internal databases, employee referrals, and strategic networking.
  • Conduct structured screening, competency-based interviewing, and salary negotiations.
  • Build an annual hiring roadmap aligned with business growth.
  • Create standardized interview frameworks and evaluation templates to ensure fair and consistent hiring.
  • 3. Employee Onboarding and Orientation

  • Develop a structured onboarding program with clear role expectations, culture orientation, and 30-60-90-365 day plans.
  • Ensure new hires have seamless integration into teams and company processes.
  • 4. Performance Management and Goal Setting

  • Implement quarterly and yearly performance review cycles.
  • Partner with department heads to define KPIs, OKRs, and measurable performance goals.
  • Conduct coaching sessions with managers to improve evaluation quality.
  • Support the development of high-performance talent pipelines.
  • 5. Learning and Development

  • Conduct training needs analysis and implement learning programs that support skill development across editorial, research, events, and business teams.
  • Organize internal workshops, leadership training, communication skills programs, and technical upskilling.
  • Track training effectiveness and recommend continuous improvements.
  • 6. Culture Building and Employee Engagement

  • Build a culture of trust, accountability, and openness.
  • Plan structured engagement activities that support collaboration, wellness, and morale.
  • Develop employee feedback systems and action plans based on insights.
  • Establish mechanisms to identify early indicators of conflict, burnout, or policy deviations.
  • 7. HR Policy Development and Governance

  • Create and update HR policies, organizational handbooks, disciplinary guidelines, and workplace behavior frameworks.
  • Ensure zero tolerance for any form of misconduct and maintain a safe, respectful working environment.
  • Support leadership in the communication of policies and organizational expectations.
  • 8. Disciplinary Action and Workplace Management

  • Handle employee relations issues, grievances, and investigations with discretion and professionalism.
  • Conduct fact-based disciplinary meetings aligned with company guidelines.
  • Ensure timely resolution through structured processes and documented follow-ups.
  • 9. Strategic HR and Leadership Support

  • Work closely with senior leadership to align HR priorities with business objectives.
  • Provide data-driven insights, HR metrics, and reports on hiring, retention, attrition, and performance.
  • Contribute to organizational design, workforce planning, and future capability building.
  • 10. Exit Management

  • Conduct exit interviews, analyze patterns, and recommend corrective actions.
  • Ensure smooth offboarding, full and final settlement coordination, and knowledge transfer.
  • Qualifications

    B Com, MBA in HR or equivalent

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    Manager Organizational Development • Bengaluru, Republic Of India, IN

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