Portfolio Manager - Business Banking

A Portfolio Manager in Business Banking manages a portfolio of business clients, focusing on client relationship management, portfolio health, and strategic growth. Key responsibilities include driving business banking parameters like new accounts and product activation, ensuring portfolio health through risk monitoring and loan servicing, and identifying opportunities for cross-selling and deepening client relationships. This role requires strong analytical, risk management, and sales skills, a deep understanding of business banking products, and the ability to meet business targets.

Key responsibilities

• Client relationship management :  Maintain and grow relationships with a portfolio of business clients, assess their financial needs, and provide appropriate solutions.
• Portfolio performance and health :  Monitor portfolio health by tracking interest servicing, delinquency levels, and loan utilization. Implement strategies to improve health and minimize additions to the NPA pool.
• Strategic growth :  Drive the achievement of business banking targets, including new customer acquisition and increasing the number of active accounts.
• Sales and cross-selling :  Identify and capitalize on cross-selling opportunities for products like POS (Point of Sale), CMS (Cash Management Services), and TFX (Trade Finance), and deepen relationships with existing clients.
• Risk management :  Monitor the portfolio for 'early warning signals,' conduct regular credit monitoring, and highlight potential risks to internal stakeholders.
• Compliance :  Ensure adherence to credit policies, internal bank guidelines, and regulatory requirements.
• Process improvement :  Suggest changes to policies and processes to enhance customer experience.

Skills Required

Client Relationship Management, Sales Planning, Cross Selling, Risk Management, internal compliance