Senior IT System Support Analyst

The Chevron Engineering and Innovation Excellence Center (ENGINE) in Bengaluru India brings together the resources and expertise of the Chevron global network with talent in India to enhance agility and technological innovation to optimize solutions for the world's current and future energy challenges.  As one of the leading energy providers worldwide, Chevron is involved in the production of crude oil and natural gas, manufacturing of transportation fuels, lubricants, petrochemicals, and additives, and the development of enabling technologies.

Chevron's vision is to be the global energy company most admired for its people, partnerships, and performance. With a clear purpose to develop affordable, reliable, ever-cleaner energy that enables human progress, we believe human ingenuity has the power to solve any challenge and overcome any obstacle. Meeting the world's growing energy needs requires the pursuit of innovations and advancements that deliver a better future for all.

About The Position

The IT System Support Analyst role involves providing technical support and troubleshooting for internally developed software applications and vendor software products. Responsibilities include managing software configuration, testing and deployment. The position also collaborates with cross-functional teams to resolve software issues and implement updates or patches. The expectation for this role is 5-10 years of relevant experience.

Chevron ENGINE supports global operations, and work hours are aligned to business needs. Standard working hours are 8 : 00 AM to 5 : 00 PM or 1 : 30 PM to 10 : 30 PM, Monday to Friday. These may evolve based on operational or business requirements.

Key Responsibilities

• Provide technical support and troubleshooting for internally developed software applications and vendor software packages.
• Monitor system performance and ensure the availability and reliability of software applications.
• Collaborate with development teams to resolve software issues and implement updates or patches.
• Manage software installations, configurations, and upgrades.
• Document support processes, procedures, and troubleshooting steps.
• Assist in the evaluation and selection of new software solutions to meet business needs.
• Conduct training sessions for end-users to ensure effective use of software applications.
• Maintain strong relationships with software vendors to ensure timely support and updates.
• Participate in the development and implementation of IT policies and procedures.
• Stay current with industry trends and emerging technologies to provide innovative support solutions.

About You

We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated, talented individuals with a keen interest in the energy industry are encouraged.

To Be Considered For This Role, Applicants Should Have

Preferred Qualifications

What We Can Offer You

Everything we do at Chevron is guided by our values and our commitment to The Chevron Way.

Have the opportunity to take part in world-leading energy projects, advance your professional development and expand your career within an inclusive and collaborative workplace.

Diversity, equity & inclusion statement

Chevron values inclusivity and promotes a workplace that seeks to welcome contributions from all people. We encourage people of all abilities, genders, cultures, and backgrounds to apply.Chevron is committed to building a safe and respectful workplace where everyone is valued for their contribution to our energy future. Chevron participates in E-Verify in certain locations as required by law.

How To Apply

To be a part of our success, click  APPLY  to submit your application. Applications close at 11 : 59pm IST on 31 Dec 2025. Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

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Terms of Use

'ENGINE' refers to the Chevron Engineering and Innovation Excellence Center, which operates under Chevron Global Technology and Services Private Limited, an affiliate of Chevron Corporation. References to ENGINE in this document are for convenience only and do not denote a separate legal entity.

This job advertisement is intended to provide a general overview of the role and workplace environment. Role details and outcomes may vary based on business needs and individual performance.

Skills Required

Software Configuration, Scripting Languages, Agile Methodologies, Powershell, Power Platform, Troubleshooting, Itil, Sql, Ansible, Database Management, Microsoft Azure, Testing Methodologies, Python, Software Installation, Aws