Sr Specialist, EGS Revenue and Sales Operations-2

Our

Purpose

Mastercard

powers economies and empowers people in 200+ countries and

territories worldwide. Together with our customers, we’re helping

build a sustainable economy where everyone can prosper.

We support a wide range of digital payments choices, making

transactions secure, simple, smart and accessible. Our

technology and innovation, partnerships and networks combine to

deliver a unique set of products and services that help people,

businesses and governments realize their greatest

potential.

Title

and

Summary

Sr

Specialist, EGS Revenue and Sales

Operations-2

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Our Purpose

We

work to connect and power an inclusive, digital economy that

benefits everyone, everywhere by making transactions safe, simple,

smart and accessible. Using secure data and networks, partnerships

and passion, our innovations and solutions help individuals,

financial institutions, governments and businesses realize their

greatest potential. Our decency quotient, or DQ, drives our culture

and everything we do inside and outside of our company. We

cultivate a culture of inclusion for all employees that respects

their individual strengths, views, and experiences. We believe that

our differences enable us to be a better team – one that makes

better decisions, drives innovation and delivers better business

results.

Job Title

Senior Specialist,

Product Management

The MPGS product management team is

part of a global product function at the centre of payments

innovation delivering leading customer experiences through our

connected gateway. As part of this remit the team is responsible

for defining the strategy, and executing the delivery of,

market-leading payment gateway products & value-added services

to our acquirers and merchants on a global

basis.

Overview

• Reports to the

Manager, Enterprise Gateway Service Revenue Optimization team

execution of customer commercials

compliance and billing system coordination

with internal stakeholders such as Sales, Product owners, Finance

and MCBS for customer preparation and maintenance of contractual

commercial

obligations

Role

Commercial

Execution Team

configuration and maintenance deliverables to support customer

readiness (e.g. customer set up, updates, pricing changes) with

cross functional teams

research trends, recognize issues and follow up on or identify

resolutions

technical, and business units to ensure revenue assurance and

processes operate efficiently and in compliance with

regulations

within the Service Level Agreement [SLA] area of expertise, provide

business knowledge and technical / functional support to business

units

stakeholders and be able to assess and communicate key risks and

opportunities within the business

for process optimization within area of responsibility; coordinate

with leadership to implement improvements

resolve production billing issues and incidents; coordinate

meetings between Technology, MCBS, finance and account teams to

resolve open issues

procedures and adhere to controls around revenues and

collections

on billing related topics

business processes throughout the group of companies

Create reporting including results, interpretation, trends and root

causes

to ensure all queries / escalations are closed off

support for Finance, Tax and treasury activities as

needed

All About

You

In terms of the performance and personal competencies

required for the position, we would highlight the

following :

Finance or related discipline

revenue operations, finance, or financial systems

Certified Qualified Accountant preferred albeit not an accounting

role

and written communication skills

process improvement initiatives and develop procedures for

implementation

organizational skills

proficient with Excel ( VBA skills will be an advantage

strong work ethic

efficiently under tight deadlines

on, proactive, able to work well independently and in

teams

Corporate Security

Responsibility

Every person working for, or on behalf of,

Mastercard is responsible for information security. All activities

involving access to Mastercard assets, information, and networks

comes with an inherent risk to the organization and therefore, it

is expected that the successful candidate for this position

must :

information security violation or breach, and

all periodic mandatory security trainings in accordance with

Mastercard’s guidelines.

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Corporate Security

Responsibility

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All activities involving

access to Mastercard assets, information, and networks comes with

an inherent risk to the organization and, therefore, it is expected

that every person working for, or on behalf of, Mastercard is

responsible for information security and

must :

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Abide by Mastercard’s security policies

and practices;

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Ensure the confidentiality and integrity

of the information being

accessed;

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Report any suspected information

security violation or breach,

and

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Complete all periodic mandatory security

trainings in accordance with Mastercard’s

guidelines.

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