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Manager, EGS Revenue and Sales Operations

Manager, EGS Revenue and Sales Operations

MastercardPune, MH, India
10 hours ago
Job description

Our

Purpose

Mastercard

powers economies and empowers people in 200+ countries and

territories worldwide. Together with our customers, we’re helping

build a sustainable economy where everyone can prosper.

We support a wide range of digital payments choices, making

transactions secure, simple, smart and accessible. Our

technology and innovation, partnerships and networks combine to

deliver a unique set of products and services that help people,

businesses and governments realize their greatest

potential.

Title

and

Summary

Manager,

EGS Revenue and Sales Operations

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Our Purpose

We

work to connect and power an inclusive, digital economy that

benefits everyone, everywhere by making transactions safe, simple,

smart and accessible. Using secure data and networks, partnerships

and passion, our innovations and solutions help individuals,

financial institutions, governments and businesses realize their

greatest potential. Our decency quotient, or DQ, drives our culture

and everything we do inside and outside of our company. We

cultivate a culture of inclusion for all employees that respects

their individual strengths, views, and experiences. We believe that

our differences enable us to be a better team – one that makes

better decisions, drives innovation and delivers better business

results.

Job Title

Manager, Product

Management

The MPGS product management team is part of a

global product function at the centre of payments innovation

delivering leading customer experiences through our connected

gateway. As part of this remit the team is responsible for defining

the strategy, and executing the delivery of, market-leading payment

gateway products & value-added services to our acquirers and

merchants on a global basis.

Overview

Reports to the VP, Enterprise Gateway Service Revenue Optimization

team

  • The position manages the Gateway commercial

execution team

  • Responsible for revenue integrity and
  • operational execution of customer commercials

  • Deliver on
  • contract compliance and cross team functional readiness

    Alignment with internal stakeholders such as Sales, Product owners,

    Finance and MCBS for customer preparation and maintenance of

    contractual commercial

    obligations

    Role

    Commercial

    Execution Team

  • Management and leadership of the Gateway
  • Commercial Execution team

  • Collaborate closely with
  • business and finance teams to ensure integrity of the financials,

    compliance with process controls and provide business background on

    transactions and customer deals

  • Drive efficient
  • processes for revenue assurance and customer readiness against

    contractual financial obligations regarding complex onboarding,

    technical / billing configuration and maintenance tasks

    Develop and prioritize revenue and data analysis activities to

    identify, minimize and rectify revenue optimization gaps and

    initiatives

  • Support the controllership team on inputs
  • and insights for monthly financial reporting

    requirements

  • Responsible for managing help desk
  • inquiries with the Service Level Agreement (SLA) area

    Set direction of tasks & targets to ensure SLAs and KPIs are

    met / exceeded

  • Operational SME and technical / functional
  • support to business units

  • Build and foster strong
  • relationships with internal stakeholders as well as be able to

    assess and communicate key risks and opportunities within the

    business

  • Identify opportunities for process optimization
  • and automation within area of responsibility; coordinate with

    leadership to implement improvements

  • Research and
  • resolve production billing issues and incidents; manage alignment

    between stakeholder teams to resolve open issues

  • Ensure
  • maintenance of desktop procedures and controls around revenues and

    collections

  • Lead routine training to internal teams on
  • operational related topics

  • Work to enhance and
  • strengthen the Gateway commercial execution team to continue to

    meet requirements of a dynamic, fast growing and evolving global

    business

  • Ad hoc support for Business, Controllership,
  • Finance, Tax and treasury activities as

    needed

    All About You

    In terms of the

    performance and personal competencies required for the position, we

    would highlight the following :

  • Bachelor’s degree in
  • Business, Accounting, Finance or related discipline

  • 7+
  • years of experience in billing operations, financial control and / or

    financial systems

  • Certified Qualified Accountant
  • preferred

  • Proven leadership and team management
  • experience

  • Experience with successfully developing,
  • implementing and continually assessing the effectiveness and

    oversight of process improvement initiatives

  • Excellent
  • stakeholder management and project leadership skills

    Strong analytical mindset and advanced Excel and VBA

    proficiency

  • Excellent verbal and written communication
  • skills

  • Flexible, able to perform and manage team
  • efficiently under tight deadlines

  • Takes initiative and
  • drives results effectively

  • Work across multiple time
  • zones

    Corporate Security

    Responsibility

    Every person working for, or on behalf of,

    Mastercard is responsible for information security. All activities

    involving access to Mastercard assets, information, and networks

    comes with an inherent risk to the organization and therefore, it

    is expected that the successful candidate for this position

    must :

  • Abide by Mastercard’s security policies
  • and practices;
  • Ensure the confidentiality and integrity
  • of the information being accessed;
  • Report any suspected
  • information security violation or breach, and

  • Complete
  • all periodic mandatory security trainings in accordance with

    Mastercard’s guidelines.

    style="text-align : inherit">

    style="text-align : inherit">

    style="text-align : left">

    Corporate Security

    Responsibility

    style="text-align : left">

    All activities involving

    access to Mastercard assets, information, and networks comes with

    an inherent risk to the organization and, therefore, it is expected

    that every person working for, or on behalf of, Mastercard is

    responsible for information security and

    must :

    style="text-align : left">

    Abide by Mastercard’s security policies

    and practices;

    style="text-align : left">

    Ensure the confidentiality and integrity

    of the information being

    accessed;

    style="text-align : left">

    Report any suspected information

    security violation or breach,

    and

    style="text-align : left">

    Complete all periodic mandatory security

    trainings in accordance with Mastercard’s

    guidelines.

    style="text-align : inherit">

    style="text-align : inherit">

    style="text-align : inherit">

    style="text-align : inherit">

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