Our
Purpose
Mastercard
powers economies and empowers people in 200+ countries and
territories worldwide. Together with our customers, we’re helping
build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making
transactions secure, simple, smart and accessible. Our
technology and innovation, partnerships and networks combine to
deliver a unique set of products and services that help people,
businesses and governments realize their greatest
potential.
Title
and
Summary
Manager,
EGS Revenue and Sales Operations
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Our Purpose
We
work to connect and power an inclusive, digital economy that
benefits everyone, everywhere by making transactions safe, simple,
smart and accessible. Using secure data and networks, partnerships
and passion, our innovations and solutions help individuals,
financial institutions, governments and businesses realize their
greatest potential. Our decency quotient, or DQ, drives our culture
and everything we do inside and outside of our company. We
cultivate a culture of inclusion for all employees that respects
their individual strengths, views, and experiences. We believe that
our differences enable us to be a better team – one that makes
better decisions, drives innovation and delivers better business
results.
Job Title
Manager, Product
Management
The MPGS product management team is part of a
global product function at the centre of payments innovation
delivering leading customer experiences through our connected
gateway. As part of this remit the team is responsible for defining
the strategy, and executing the delivery of, market-leading payment
gateway products & value-added services to our acquirers and
merchants on a global basis.
Overview
Reports to the VP, Enterprise Gateway Service Revenue Optimization
team
execution team
operational execution of customer commercials
contract compliance and cross team functional readiness
Alignment with internal stakeholders such as Sales, Product owners,
Finance and MCBS for customer preparation and maintenance of
contractual commercial
obligations
Role
Commercial
Execution Team
Commercial Execution team
business and finance teams to ensure integrity of the financials,
compliance with process controls and provide business background on
transactions and customer deals
processes for revenue assurance and customer readiness against
contractual financial obligations regarding complex onboarding,
technical / billing configuration and maintenance tasks
Develop and prioritize revenue and data analysis activities to
identify, minimize and rectify revenue optimization gaps and
initiatives
and insights for monthly financial reporting
requirements
inquiries with the Service Level Agreement (SLA) area
Set direction of tasks & targets to ensure SLAs and KPIs are
met / exceeded
support to business units
relationships with internal stakeholders as well as be able to
assess and communicate key risks and opportunities within the
business
and automation within area of responsibility; coordinate with
leadership to implement improvements
resolve production billing issues and incidents; manage alignment
between stakeholder teams to resolve open issues
maintenance of desktop procedures and controls around revenues and
collections
operational related topics
strengthen the Gateway commercial execution team to continue to
meet requirements of a dynamic, fast growing and evolving global
business
Finance, Tax and treasury activities as
needed
All About You
In terms of the
performance and personal competencies required for the position, we
would highlight the following :
Business, Accounting, Finance or related discipline
years of experience in billing operations, financial control and / or
financial systems
preferred
experience
implementing and continually assessing the effectiveness and
oversight of process improvement initiatives
stakeholder management and project leadership skills
Strong analytical mindset and advanced Excel and VBA
proficiency
skills
efficiently under tight deadlines
drives results effectively
zones
Corporate Security
Responsibility
Every person working for, or on behalf of,
Mastercard is responsible for information security. All activities
involving access to Mastercard assets, information, and networks
comes with an inherent risk to the organization and therefore, it
is expected that the successful candidate for this position
must :
information security violation or breach, and
all periodic mandatory security trainings in accordance with
Mastercard’s guidelines.
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Corporate Security
Responsibility
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All activities involving
access to Mastercard assets, information, and networks comes with
an inherent risk to the organization and, therefore, it is expected
that every person working for, or on behalf of, Mastercard is
responsible for information security and
must :
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Abide by Mastercard’s security policies
and practices;
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Ensure the confidentiality and integrity
of the information being
accessed;
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Report any suspected information
security violation or breach,
and
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Complete all periodic mandatory security
trainings in accordance with Mastercard’s
guidelines.
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Operation Manager • Pune, MH, India