Salesforce Service Cloud
- Implement and customize Service Cloud solutions based on business needs.
- Optimize customer service workflows using automation and AI .
- Train teams on Service Cloud features and best practices.
- Integrate Service Cloud with other business applications.
- Provide ongoing support and troubleshooting.
Salesforce Service Cloud Architect
Design scalable Service Cloud solutions for enterprises.Ensure security, compliance, and performance optimization.Collaborate with stakeholders to align technology with business goals.Lead technical teams in implementing Service Cloud strategies.Salesforce Service Cloud Administrator
Manage user roles, permissions, and configurations .Maintain case management workflows and automation.Monitor system performance and troubleshoot issues.Generate reports and dashboards for customer service insights.Salesforce Service Cloud
Role : Solution Architect
Industry Type : IT Services & Consulting
Department : Engineering - Software & QA
Employment Type : Full Time, Permanent
Role Category : Software Development
Education
UG : Any Graduate
PG : Any Postgraduate
Skills Required
Salesforce, Performance Optimization, Report Generation, Cloud, Customer Service, Technical Lead, Security Compliance, Automation, Troubleshooting