Salesforce Architect - Service Cloud

Position : Salesforce Technical Architect - Service Cloud

Experience : 12-15 Years

Location : Hyderabad, India

Employment Type : Full-time

Role Summary :

We are seeking an accomplished Salesforce Technical Architect Service Cloud to join our team in Hyderabad. This role requires extensive experience in designing and architecting enterprise-scale Service Cloud solutions, driving technical governance, and aligning Salesforce implementations with business strategy. The ideal candidate will combine deep Service Cloud expertise, architectural leadership, and hands-on technical ability, with proven experience in managing distributed teams and ensuring successful project execution.

Key Responsibilities :

Architecture & Solution Design :

• Define and own the end-to-end architecture for Salesforce Service Cloud solutions at enterprise scale.
• Design data models, security models, and integration architectures for complex business environments.
• Establish and enforce technical governance, coding standards, and best practices across Salesforce programs.
• Ensure compliance with Salesforce Well-Architected Framework, security standards, and regulatory requirements.

Administration & Governance :

Technical Leadership & Mentorship :

Project Delivery & Execution :

Stakeholder & Client Advisory :

Innovation & Continuous Improvement :

Required Skills & Qualifications :

Preferred Certifications :

(ref : hirist.tech)