Customer Success Manager

Singular is the next-gen attribution and marketing analytics platform, giving marketers actionable insights from previously siloed data. By collecting, aggregating, and normalizing upper-funnel campaign marketing data from thousands of channels and connecting it to lower-funnel attribution data, marketers can measure ROI from every touchpoint across all their activities and optimize to the most granular level.

Singular has offices in San Francisco, Tel Aviv, Seoul, London, Berlin, Beijing, and Bangalore. We have raised $50M from Norwest Venture Partners, General Catalyst, Thomvest Ventures, Method Capital, Translink Capital, DCM, and Telstra Ventures.

Our business and team are scaling, and we are looking for ambitious, eager, creative and innovative individuals to join us and help us reach the next level. We have great customers, including leading companies like Lyft, Warner Bros, Airbnb, Yelp, LinkedIn, Microsoft, Zynga, Match, and Twitter.

Now is the time to join Singular! We have an amazing product, a strong team, and happy customers in a growing market, offering a unique opportunity for a leader to scale our team. As a super well-funded and hyper-growth startup with the most talented and compassionate team in TLV ( everyone says it but we really do have it!). Singular has an open and caring culture with exceptional employees working in a flexible environment.

Our EVP includes :

• 30% of our employees are promoted to growth roles YoY.
• We operate in 65 cities over 4 continents.
• Highest IQ, EQ, AQ team in the market

About the Team & Role :

The Customer Success team enables and educates our customers around using the Singular marketing analytics platform and helps them reach their unique business goals. We help provide subject matter expertise for a wide range of top tier clients in all manner of verticals, and we help drive Singular’s product evolution based on customer and industry feedback. Our team values strong communication skills and a tech-savvy knowledge base to better assist our customers.

Singular is searching for a Customer Success Manager who is highly motivated and energetic self-starter to work directly with customers to ensure that they are getting the most value possible out of our product and identify opportunities for expansion. He or she will proactively identify new areas of product features and enhancements that will go to further increase client engagement on Singular’s product. He or she will have a strong understanding of the mobile advertising ecosystem, attribution and what a mobile marketer has to go through on a day-to-day basis.

What you’ll do

What you’ll need