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Application Support Specialist
Tata Consultancy Serviceshyderabad, telangana, in30+ days ago
Job descriptionRun Hotlist daily Build and maintain Crystal Reports for scheduler Run monthly survey reports Maintain service passwords at vendor and in LOS Maintain business contacts in LOS (payees, employees, etc.) Build ad-hoc reports Collaborate with cross-functional partners to ensure alignment on priorities. Technical Troubleshooting Business line knowledge (Banking / Consumer Lending) Microsoft SQL server Windows OS Monitoring Tools – Solarwinds, BOTs Documentation – ServiceNow, Confluence Microsoft Office, Office 365 Understanding of networking, firewall, IP segmenting, whitelisting etc. Disaster Recovery, BCP IIS, (Apache Tomcat is plus) Incident / Change Management Vendor Management ServiceNow Window troubleshooting tools Confluence Mortgage platforms Appraisal Platforms Document share platforms Application monitoring platforms (SolarWinds) Microsoft Office tools
JD
Experience required - Minimum 5 Years
Job Location - Chennai, Hyderabad, Bangalore
Technical Support Requirements :
- Build, maintain and troubleshoot business rules
- Build, maintain and troubleshoot custom print forms
- Manage user groups and permissions
- Manage versions and releases
- Monitor system performance, logs etc.
- Monitor and maintain integrations. nCino Mortgage, Optimal Blue, etc.
- Prepare HMDA (Home Mortgage Disclosure Act) update files and batch to Encompass
- Manage reporting database and data warehouse
- Business rule writing for new issues that arise per the Market and the business model
- Build and maintain DDM (Dynamic Data Management) tables and rules. Fees and other fields.
Business Support Requirements :
Technical Skills Required :
Tools and Software Used :
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Application Specialist • hyderabad, telangana, in
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