Job Title : Desktop Support Engineer
Location : Mumbai(Goregaon / Lower Parel)
Experience : 1.6years
Package : 3.24LPA
Job Description :
We are looking for a motivated and technically skilled Desktop Support Engineer to join our IT team in Mumbai. The ideal candidate should have 1.6years of experience in desktop support and IT troubleshooting, with good communication skills and a customer-oriented approach.
Key Responsibilities :
- Provide first-level technical support to end-users for hardware, software, and networking issues
- Troubleshoot desktop, laptop, and printer-related problems
- Install, configure, and maintain operating systems and applications
- Support and troubleshoot Microsoft Outlook and other MS Office applications
- Respond to IT support tickets in a timely and professional manner
- Coordinate with vendors for hardware replacement or warranty claims
- Maintain documentation of issues and resolutions
Required Skills :
Good knowledge of desktop and laptop hardwareStrong troubleshooting and diagnostic skillsHands-on experience with Microsoft Outlook, Windows OS, and basic networkingExcellent verbal and written communication skillsAbility to work independently and as part of a teamEligibility Criteria :
Minimum 1.6years of relevant experienceAny graduate or diploma in IT / Computer Science preferredImmediate joiners will be given preferenceContact Detail : Suman Sharma
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Skills Required
Windows Os, Basic Networking, Microsoft Outlook