Complaints Executive - Hybrid

Job Title : Customer Relations Executive (Tele-Sales) Jobs Review : We are looking to hire an experienced, customer-oriented Customer Relation Executive to utilize inbound and outbound telephone calls to achieve sales targets. The ideal candidate will be responsible for generating sales, building client relationships, and promoting our travel services and packages. This role requires excellent communication skills, strong sales acumen, and a passion for travel. Duties & Responsibility - Acquire new customers through inbound calls, outbound calling, or email.

• Understanding customer needs and answering their queries related to - products or services.
• Must have good Sales skills preferably from Tours and Travel industry - Customer Service and Sales experience in European Market will be - preferred.
• Work with other departments of the organization to close more deals.
• Connecting with prospective customers through their preferred means of - communication.
• Explain the features and benefits of the products and services to a prospect.
• Follow the tele-calling script to deliver the perfect pitch while talking to a - prospect.
• Acquire required customer information for the sales process. Required Skills and Qualifications : - Minimum 1-2 year of tele-calling experience (preferably in the travel or hospitality - industry).
• Strong communication and interpersonal skills.
• Ability to persuade and influence customers confidently.
• Basic understanding of travel industry products and services.
• Goal-oriented with a proven track record of achieving targets.
• Good organizational and follow-up skills.