Talent.com
Executive Telesales

Executive Telesales

ConfidentialChennai, India
7 days ago
Job description

Executive – Tele-Sales

Job Title

Executive – Tele-Sales

Function

Telemarketing

Reporting to

Assistant Manager - Telemarketing

  • Purpose

Responsible for generation of quality sales leads and activation of non-active customers for the organization

  • Key Responsibilities

    • Responsibilities

    Operational

  • Develop the telesales database of potential clients in the region though directory searches, cold calling, references from existing clients, old customers, non-active customers etc
  • Responsible for cold calling to customers in the telemarketing database and generating quality leads to sales teams for new customer additions
  • Generate business from abandoned / lost customers by maintaining regular contact with them and updating them of new products / services; Forward such leads to the sales teams
  • Generate and maximize the sales leads by regularly calling existing customers for potential cross-sell opportunities and forward such leads to the sales teams
  • Ensure lead conversion through fixing of meetings, customer visits, proposals etc
  • Provide after sales support to clients post sign up by making courtesy calls, tracking sales & service for initial 3 months, resolving issues etc; Serve as a single point of contact for the customer during the initial 3 months
  • Maximize the productivity in terms of Average number of leads / FTE, lead conversion, revenue / FTE etc.
  • Key Result Areas and Key Performance Indicators

    • S.No

    Key Result Areas

    Key Performance Indicators

    Drive revenues from existing customers

  • Revenues from abandoned / lost customers (in INR)
  • Cross-sell revenues from existing customers in the region (in INR)

    • Drive productivity of the telemarketing team in the region

  • Number of quality leads forwarded to the sales team
  • Lead conversion (%)
  • Revenues from converted leads for the first 3 months (in INR)
  • Average number of leads / FTE
  • Average revenues per FTE

    • Ensure Effective Customer Complaint Handling

  • Customer Complaint Audit Scores
  • % Adherence to defined TATs for
  • Complaints resolution
  • Closure of complaints

    • Ensure Performance Driven Culture

  • Adherence to Performance Management system timelines and guidelines

    • Skills Required

    Cold Calling, Sales Support

    Create a job alert for this search

    Executive • Chennai, India

    Related jobs
    • Promoted
    Customer Relationship Executive

    Customer Relationship Executive

    SWITRUS HOLIDAYSchennai, tamil nadu, in
    Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation. Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 13 days ago
    • Promoted
    Telesales Representative

    Telesales Representative

    Shramiichennai, tamil nadu, in
    Shramii offers a powerful all-in-one platform to revolutionize team management.Our app enables real-time attendance tracking, streamlined shift planning, and comprehensive employee records manageme...Show moreLast updated: 30+ days ago
    • Promoted
    Telecalling / Telesales Executive

    Telecalling / Telesales Executive

    ConfidentialChennai
    Calling potential or existing customers to inform them about a product or service using scripts.Initiating sales with potential customers over the phone. Answering customers' questions on the produc...Show moreLast updated: 3 days ago
    • Promoted
    Telesales

    Telesales

    ConfidentialChennai
    We are looking for a motivated and results-driven.The ideal candidate will have 1-3 years of experience in telesales, with a proven track record of meeting sales targets and providing excellent cus...Show moreLast updated: 7 days ago
    • Promoted
    Tele Sales Executive

    Tele Sales Executive

    ConfidentialChennai
    Tele-calling of Prospects which are in NEW.Follow-up on future prospects and fixing appointments.Assigning of Enquiries to Right Executive on daily basis and bifurcation of Enquiries as per the Pro...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Sales Executive

    Sales Executive

    Uptrailchennai, tamil nadu, in
    Uptrail is a UK-based career accelerator helping students, job seekers, and early-career professionals transition into the tech industry. Our mission is to empower individuals to gain in-demand digi...Show moreLast updated: 8 hours ago
    • Promoted
    Telecalling Executive

    Telecalling Executive

    ConfidentialChennai, India
    We are seeking an experienced and motivated.The ideal candidate must have at least.Knowledge of additional languages will be an added advantage. The role involves lead generation, client follow-ups,...Show moreLast updated: 7 days ago
    • Promoted
    We are hiring For Tele Sales Executive

    We are hiring For Tele Sales Executive

    ConfidentialChennai
    Make outbound calls to prospective customers.Explain product / service details and pitch accordingly.Generate leads and convert them into sales opportunities. Maintain call records and update CRM / Data...Show moreLast updated: 7 days ago
    • Promoted
    Customer Relations Executive

    Customer Relations Executive

    SWITRUS HOLIDAYSchennai, tamil nadu, in
    Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation. Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 13 days ago
    • Promoted
    Telesales executive

    Telesales executive

    ConfidentialChennai
    Tamil ( kannada, telugu, malayalam, hindi ).English - Basic Additional perks : PF, Travel Allowance , Mobile Allowance, Internet Allowance, Laptop, ESI Work Type : Work From Office.We are seeking a...Show moreLast updated: 30+ days ago
    Tele Sales Executive

    Tele Sales Executive

    ElasticRunChennai, Tamil Nadu, India
    Quick Apply
    ElasticRun is building the railroads for Indian rural consumption and is becoming a de facto channel for Indian businesses to access the underserved rural markets. DUTIES & RESPONSIBILITIES : .Sh...Show moreLast updated: 30+ days ago
    • Promoted
    Presales - Tele Calling - Contractual

    Presales - Tele Calling - Contractual

    LivspaceChennai, IN
    Make outgoing calls to potential customers to schedule high quality leads for sales.Identify customers needs, clarify information, research every issue, and provide solutions and / or alternatives.Se...Show moreLast updated: 1 day ago
    • Promoted
    Sales Executive-Remote

    Sales Executive-Remote

    Trapigochennai, tamil nadu, in
    Remote
    You’ll act as the first point of contact between the client and our tech team, helping convert leads into long-term business relationships. Present and promote our services —.CRM, ERP, and software ...Show moreLast updated: 1 day ago
    • Promoted
    Telesales Executive

    Telesales Executive

    ConfidentialChennai, India
    We suggest you enter details here.This is a full-time hybrid role for a Telesales Executive located in Chennai, with some work-from-home options. The Telesales Executive will be responsible for maki...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Sales Executive – Lead Generation & Cold Calling

    Remote Sales Executive – Lead Generation & Cold Calling

    SSK AutoWorkschennai, tamil nadu, in
    Remote
    Job Title : Remote Sales Executive – Lead Generation & Cold Calling.We are looking for a proactive and results-driven Remote Sales Executive to join our team. In this role, you will independently gen...Show moreLast updated: 1 day ago
    • Promoted
    Telesales Executive

    Telesales Executive

    Policybazaar.comChennai, Tamil Nadu, India
    We're Hiring – Telesales Executive & Field Sales Executives (Tamil Speaking).Show moreLast updated: 3 days ago
    • Promoted
    We are Hiring For Tele Sales Executive

    We are Hiring For Tele Sales Executive

    ConfidentialChennai
    Make outbound calls to prospective customers.Explain product / service details and pitch accordingly.Generate leads and convert them into sales opportunities. Maintain call records and update CRM / Data...Show moreLast updated: 7 days ago
    • Promoted
    Tele Sales Executive - Malayalam Voice Process

    Tele Sales Executive - Malayalam Voice Process

    ConfidentialChennai
    We are looking for dynamic professionals who can make inbound / outbound calls to solve Customer queries & complaints.Candidate should be a graduate and willing to work in rotational Shift.Handle cus...Show moreLast updated: 30+ days ago