Job Description
- We are looking for dynamic professionals who can make inbound / outbound calls to solve Customer queries & complaints.
- Candidate should be a graduate and willing to work in rotational Shift.
- Handle customer complaints provide appropriate solutions and alternatives within time limits.
- Provide accurate, valid & complete information by using the right methods / tools.
- Identify and assess customer needs to achieve customer satisfaction.
Required Candidate profile :
Candidate with call center experience preferable but Freshers can also apply.Candidate must have Good Communication in Malayalam and EnglishImmediate joiners are preferred.Skills Required
Tele Sales, Lead Generation, Sales Techniques, crm software, Product Knowledge, Customer Engagement